1. Overview

At Happy Shine 100% Natural, we are dedicated to offering you the highest quality herbal wellness products. Due to the natural and personal care nature of our items, returns and refunds are governed by the specific conditions outlined below.

2. Eligibility for Returns and Refunds

Returns or refunds will be considered only under the following conditions:

• Damaged or Defective Products
  If you receive a damaged or defective product, please contact us within 48 hours of delivery. Include clear photographic evidence and a brief description of the issue.
• Incorrect Items
  Received the wrong item? Notify us within 48 hours of delivery with your order details and photos of the received product.
• Expired Products
  If any item is delivered past its expiry date, report it within 48 hours of receiving the product.

Note: To be eligible for return or refund, items must be unopened, unused, and in their original packaging.

3. Non-Returnable Items

We do not accept returns or issue refunds for the following:

• Products that have been opened or partially used
• Items not reported within the 48-hour window
• Products stored improperly or not as per usage instructions
• Items purchased under promotional offers or discounts

4. Return Process

To initiate a return request:

1. Contact our customer support at happyshinenatural@gmail.com or call us at ++ 91 8122266556 within 48 hours of delivery.
2. Provide your order number, a brief description of the issue, and photographic evidence.
3. If approved, our team will provide return instructions.
4. Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective product).

5. Refund Process

Once the returned item is received and inspected:

• Approved refunds will be processed within 7 business days
• Refunds will be credited to your original payment method
• Bank or payment provider processing times may vary

6. Contact Information

For any return or refund inquiries, please reach out to us:

📧 Email: happyshinenatural@gmail.com
📞 Phone: +91 8122266556
📍 Address:
4/946U, sri iyyappan nagar, Ariyalur 621704.

Note: This return and refund policy is subject to change without prior notice. Please check this page periodically for updates.